Property Management & Rentals

Property Management in the Palm of Your Hand

Enjoy property management in the palm of your hand with the Sue Cruddas Real Estate Team in Jacksonville, NC! We offer digitized services for owners and tenants through AppFolio to help you access the information you need and make payments anytime, anywhere. Plus, our friendly property managers are available by phone, text and email to address all of your questions and concerns in a timely manner. We help owners keep their properties occupied with great tenants and at ideal rent costs, while addressing tenant maintenance requests and ensuring rent and payments are made on time.

Colored origami houses held together with paper clip.

Property Management Services for Owners

$149 Start-Up Fee (1 Time Professional Photos Included)
10% Management Fee for One Property
Ask Us About Multiple-Property Discounts!

Our property management agreements offer:

Qualified prospective applicants
Easy-to-read monthly statements
Proper placement of rental signs
Online presence
Placement of your property in the regional MLS
Prompt information and resolution on maintenance issues
Online easy access for owners
Electronic payments
Preparation of 1099’s

Our property management agreements include but are not limited to the following documents:

Owner’s Information
Owner’s Responsibilities
Lead-Based Paint Disclosure Statement
Insurance / Termite / Smoke and Carbon Monoxide Detectors
Eviction Process
W-9
Exclusive Property Management Agreement
New Property Information Sheet
Breakdown Example of your Check
Checklist of items for owners
To-do’s to prepare you for the marketing process

Property Management Services for Tenants

$50 per person (18 yr and older)
Long-Term Lease Agreements
Free Buyer-Qualification Program

Our tenant services include:

Online tenant portal for paying rent and submitting repairs! *Activation Required
Tenant welcome package
Rental criteria
2022 printable application available HERE!
Notice to Vacate form available online (all notices are until the end of the following month)
Detailed explanation of your lease agreement
Quick resolution for tenant concerns
Drop-box for rent payments (before or after hours!)
Email availability for problems and concerns
Prompt information and resolution on maintenance issues
Text ability
Need instruction on how to use your tenant portal?
English: https://www.appfolio.com/help/online-portal
Spanish: https://www.appfolio.com/help/online-portal-es